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Your trust in our products is met with our unwavering confidence in their quality, which is why we offer a unique 60-Day Total Satisfaction Pledge. If you’re not entirely pleased with your purchase, we’re here to facilitate a hassle-free return and refund process. Just reach out for an authorized return, and we’ll guide you through the steps.
Pre-authorization is necessary for all returns, so please contact us for an RMA before sending anything back. We aim to process refunds promptly upon receipt of the returned item, adhering to the original payment method where feasible. Note that return shipping is the buyer’s responsibility.
Eligibility for returns includes unopened items, with a limit on returns for up to two opened items. This policy is active for 60 days post-delivery, with certain conditions considered on an individual basis thereafter. Your satisfaction drives us, so for any questions or guidance, please reach out via our support email or through our contact page.
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The information and statements provided by Polaris Bioactives have not been assessed by the US Food and Drug Administration. Our products, alongside any claims related to them, are not formulated to diagnose, treat, cure, or prevent any condition or disease.
For complete confidence in our quality commitment, we offer a Money Back Guarantee under specific Terms and Conditions. See our Our Guarantee page for complete details.
